Sarah Chapman is the Chief Marketing Officer for Manulife Wealth and Asset Management, Global Chief Sustainability Officer and Global Head of Digital and Customer Centricity for Manulife. 

As Chief Marketing Officer, Sarah is responsible for marketing strategy, brand management, innovation, digital and analytics for Manulife’s Global Wealth and Asset Management business. She drives global coordination and alignment on our customer experience transformation across retail, retirement, and institutional asset management channels. 

As the Global Chief Sustainability Officer, Sarah is responsible for leading the ongoing development and execution of Manulife’s sustainability, community investment and sponsorship strategy and oversees Manulife’s environmental, social & governance (ESG) reporting and disclosures. 

As the Global Head of Digital and Customer Centricity Sarah leads Manulife’s global efforts to become an industry leader in digital and client experience.

 She has a PhD in Corporate Governance & Sustainability from the University of Technology, Sydney (Australia), a Masters in Management from Bond University, and a Bachelor of Science from Western University (Canada). 

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